How do I verify my email address?

Verifying your email address with Talkpal is an essential step to ensure that your account is secure and active. Here’s how you can do it:

1. Check Your Email Inbox/Spam folders:

After you create your Talkpal account, check the email address you provided during registration. Look for a verification email from Talkpal.

2. Open the Verification Email:

Find the email titled “Verify Your Email Address To Get Started”.

If you don’t see it in your inbox, check your spam or junk folder, as it may have been filtered there.

3. Click the Verification Link:

Inside the email, there will be a link that says “Confirm Email”.

Click on this link. This action will direct you back to the Talkpal website or app, confirming your email address.

4. Confirmation Message:

After clicking the link, you should see a confirmation message indicating that your email has been successfully verified.

You may then be prompted to log in to your account if you aren’t already logged in.

Once verified, you can log in to your Talkpal account using your registered email and password.

If you encounter any issues during the verification process or don’t receive the email, you can try resending the verification email through the Talkpal app or website, or contact Talkpal support at [email protected] for assistance.

What to do if you don’t receive a verification email

1. Check Your Spam/Junk Folder:

Sometimes, verification emails may end up in your spam or junk folder. Look for an email from Talkpal in these folders.

2. Resend the Verification Email:

Open the Talkpal app or website and click on the “I did not receive the email” link.

3. Ensure You Entered the Correct Email Address:

Double-check that you provided the correct email address during the sign-up process. If you entered an incorrect email, you won’t receive the verification email.

If none of the above steps work, reach out to Talkpal’s customer support at [email protected]. Provide your registered email address and explain the situation. We can assist you in verifying your account or troubleshooting the issue.

If you sign up using social authentication, your email address will be automatically verified.