Help Center

Frequently Asked Questions

General questions

What is Talkpal AI?

Talkpal AI is a GPT-powered language tutor that offers a range of features designed to enhance language learning through interactive and engaging methods in over 57 languages. Talkpal provides Web, iOS (App Store), and Android (Play Store) applications.

How does Talkpal AI work?

Talkpal uses GPT-powered AI to engage users in interactive, real-time conversations, providing instant feedback and corrections to improve their language skills through various learning modes. This includes learning modes leveraging text, sound, voice, pronunciation, grammar correction, and more features.

How many languages is Talkpal AI available in?

Talkpal AI is available in 57+ languages, including: English, German, Spanish, Italian, French, Portuguese, Arabic, Chinese, Dutch, Finnish, Hindi, Japanese, Korean, Swedish, Ukrainian, Russian, Afrikaans, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Estonian, Galician, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Kannada, Kazakh, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Romanian, Serbian, Slovak, Slovenian, Swahili, Tagalog, Tamil, Thai, Turkish, Urdu, Vietnamese, and Welsh. Furthermore, users can set more languages as their native language for various translation features in-app.

What platforms is Talkpal AI available on?

Talkpal AI is available on both iOS (App Store) and Android (Play Store) platforms, as well as on the Web (Desktop or mobile web browser).

Does Talkpal AI use speech recognition?

Talkpal AI uses advanced speech recognition technology to understand and process your spoken language. Talkpal uses both, speech-to-text and text-to-speech technologies to provide the best-in-class language learning experiences.

Can I download lesson materials for offline study?

Currently, Talkpal cannot be used offline, as the advanced AI requires an internet connection. However, you can download iOS (App Store) or Android (Play Store) apps on your device.

Can I use Talkpal AI for business or professional language learning?

Yes, Talkpal AI can be used for business or professional language learning. It offers a variety of features and learning modes that can be tailored to focus on business vocabulary, professional communication, and industry-specific language skills.

Does Talkpal AI offer personalized learning paths?

Yes, Talkpal AI offers personalized learning paths. The app adapts to your progress and language goals to enhance your learning experience.

Using Talkpal

How do I start a conversation with Talkpal AI?

To start a conversation simply open the app, select the language you want to practice and choose a topic for the conversation. You can try out one of our modes, including Chat, Call Mode, Sentence Mode, Roleplays, Character Mode, Debate Mode, Photo Mode, or other language learning experiences.

Can Talkpal AI be used offline?

Talkpal AI requires an internet connection and cannot be used offline. However, you can download iOS (App Store) or Android (Play Store) apps on your device.

How many learning modes does Talkpal offer?

Talkpal offers various language learning modes, including: Chat, Sentence Mode, Call Mode, Roleplays, Characters, Debates, and Photo Mode.

How do I change the language settings in Talkpal AI?

To change the language settings in Talkpal AI, navigate to the settings menu and select the desired language option.

How do I adjust the voice speed?

You can adjust the voice speed in settings under the “voice speed” option.

Can I switch between different languages during a session?

Yes, you can switch languages any time by navigating to the settings and selecting a different language. Talkpal AI is available in 57+ languages, including: English, German, Spanish, Italian, French, Portuguese, Arabic, Chinese, Dutch, Finnish, Hindi, Japanese, Korean, Swedish, Ukrainian, Russian, Afrikaans, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Estonian, Galician, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Kannada, Kazakh, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Romanian, Serbian, Slovak, Slovenian, Swahili, Tagalog, Tamil, Thai, Turkish, Urdu, Vietnamese, and Welsh.

Does Talkpal AI offer progress tracking?

Talkpal AI offers advanced progress tracking through levels, and learning statistics, allowing you to see your growth over time.

Is there a daily practice reminder feature?

Yes, you can set up daily practice reminders in the app’s settings to keep yourself on track with your language learning goals.

Can I review my past conversations with Talkpal AI?

Yes, Talkpal allows you to review your conversation history from the chat settings menu. You can select or delete specific conversations and continue where you left on. This enables you to have several concurrent conversations with AI across different languages and modes.

Account

How do I create an account for Talkpal AI?

To create an account, download the Talkpal app from the App Store or Play Store or visit our Web app and sign up.

How do I verify my email address?

After finishing the registration, you will receive an email with the verification link. Click on the link to get verified and start learning. If you have trouble verifying your email, feel free to contact our support at: [email protected]

How do I reset my password?

To reset your password, go to the login page, click on “Forgot password,” and follow the instructions sent to your email.

How can I provide feedback or report a problem?

To provide feedback or report a problem, contact the support team directly at [email protected]

How do I delete my account?

To delete your account with Talkpal AI, go to “My profile” and select the “Delete account” option.

Can I change my email address linked to my account?

Yes, you can change your email address in settings in “My profile” under “Email”.

Can I use Talkpal AI on multiple devices?

Yes, you can use your Talkpal AI account on multiple devices by logging in with the same account credentials. Your account, progress, chat history, and data will be automatically synchronized between all devices. With Talkpal, you can learn anywhere, anytime across iOS (App Store), Android (Play Store), and Web.

How can I contact customer support for account-related issues?

For any account-related issues, you can reach out to our support team at [email protected]

Subscription

What subscription plans does Talkpal AI offer?

Talkpal AI offers both free and premium subscription plans; the free plan includes basic features with limited daily use, while the premium plan provides unlimited access to all features, modes, and languages.

What premium plans does Talkpal AI offer?

Talkpal AI offers 3 premium subscription plans: 1 Month & 3 Months plans: These plans provide access to all premium features for 1 or 3 months. Great for trying out Talkpal before committing to a longer period. 12 Month plan: This plan provides access to all premium features for a full year. It is perfect for users who are looking for a long-term commitment and want to take advantage of a lower monthly cost compared to other plans.

Is a Talkpal Premium subscription billed monthly or annually?

The Talkpal Premium subscription can be billed either monthly, quarterly, or annually, depending on the plan you choose.

How do I subscribe to Talkpal AI premium?

To subscribe, go to the “Subscription” section in the app, choose your preferred plan, and follow the instructions to complete the purchase.

What are the benefits of upgrading to a premium Talkpal AI plan?

A premium Talkpal subscription plan offers unlimited practice, Roleplays and other advanced modes, personalized learning, advanced voices, and an ad-free experience.

What payment methods can I use to purchase the subscription?

Depending on the platform you are using, you can purchase the subscription via Visa, Mastercard, American Express, Discover, Bank Account, Apple Pay, and Google Pay.

How do I cancel my subscription?

You can cancel your subscription anytime from your account page: https://app.talkpal.ai/account (or from your Play Store/App Store account if you purchased it via the store. Please find Instructions here)

Will my subscription remain active after the cancellation?

Yes, your subscription will remain active until the end of the subscription period.

How do I upgrade my plan with a discount code?

To upgrade your plan with a discount code, you can log in to Talkpal via web browser, and select the card option. The upgrade page can be found here.

Does Talkpal offer free trials?

Yes, Talkpal AI offers a 14-day free trial for new users to explore the features and benefits of the premium membership.

Will my subscription cancel automatically if I delete my account?

In case you have activated your subscription on Web (via Stripe or PayPal), deleting your account will automatically cancel your active subscription. In case you have activated your subscription on iOS (App Store) or Android (Play Store), deleting your account will not automatically cancel your subscription. You will have to navigate to the respective store subscription page and cancel manually. Find instructions here.

Does Talkpal AI offer family or group subscription plans?

At this time, Talkpal AI offers individual subscription plans only. However, if you would like to purchase subscriptions in bulk, contact us at [email protected]

Can I pause my subscription?

Yes, you can pause your subscription if you purchased it on web or via Play Store.

Technical issues

What should I do if I’m having trouble with my microphone?

Ensure that your microphone permissions are enabled for Talkpal AI in your device settings. You can find instructions here. If the issue persists, please contact [email protected]

Why isn’t my voice being recognized correctly?

Make sure you’re speaking clearly and that your device’s microphone is functioning properly. If the issue persists, please contact [email protected]

What should I do if I’m experiencing issues with a specific feature?

If you encounter issues with a specific feature, try restarting the app or reinstalling it. If the problem persists, contact support at [email protected]

Why am I not receiving notifications from Talkpal AI?

Check your device settings to ensure notifications are enabled for Talkpal AI. If the issue persists, try restarting your device.

How do I fix issues with audio playback?

Check if your device’s volume is turned up and if the app has permission to use your device’s microphone and speaker. If the issue persists, try restarting the app or checking your device’s audio settings. For further assistance, please contact [email protected]

Why is the mobile app crashing?

If Talkpal AI keeps crashing, it may be due to insufficient memory or an outdated app version. Try closing other apps running in the background, restarting your device, or reinstalling Talkpal AI. If the problem persists, contact support at [email protected]

Why am I unable to sign in to my account?

Double-check that you are using the correct email and password. If you’ve forgotten your password, use the “Forgot Password” option to reset it. Ensure that your internet connection is stable. If you are unable to reset your password, contact support at [email protected]

Why am I not receiving the verification email?

Check your spam or junk folder to see if the verification email was sent there. If you still haven’t received it, try resending the email or contact support at [email protected] for assistance. You can also use social authorization to log in and verify your account.

What should I do if the app is not updating?

Ensure you have enough storage space on your device and that your app store settings are set to allow updates. You can also try manually updating the app from the App Store or Play Store.

Frequently Asked Questions

General questions

Using Talkpal

Account

Subscription

Technical issues

Learn anywhere anytime

Get in touch with us

Languages

Learning

Partnerships

Company

Learn languages faster with AI

Frequently Asked Questions

General questions

Using Talkpal

Account

Subscription

Technical issues

Learn anywhere anytime

Get in touch with us

Languages

Learning

Partnerships

Company