Why isn’t my voice being recognized correctly?

Talkpal is an AI-based language learning platform that utilizes speech-to-text technology to support your language practice. Speech-to-text recognition may occasionally be affected by specific audio and environmental conditions:

• Language similarities: If your pronunciation closely resembles another language, the speech recognition system may inadvertently transcribe your speech in the wrong language.

• Environmental and hardware factors: Recognition accuracy can be impacted by your microphone quality, ambient background noise, or speaking too quietly.

These factors can occasionally lead to transcriptions that are inaccurate, incomplete, or formatted in an unintended language. While our team is continuously working to improve recognition accuracy, these limitations can still occur from time to time.

Steps to take if you experience issues

• Check your surroundings to minimize background noise as much as possible.
• Speak clearly into your microphone at a consistent volume.
• Verify that your device microphone is functioning properly and is not obstructed.
• If the speech recognition issue persists, please reach out to our support team directly through the app or by emailing support@talkpal.ai.