Moving to a new country can be daunting, especially when it comes to understanding the local customs and etiquette. The United Kingdom, with its rich history and diverse culture, has its own set of unspoken rules that can be quite different from other parts of the world. This guide provides expats with the essential do’s and don’ts to help navigate social situations, work environments, and everyday life in the UK.

Greetings and Introductions

Do: Offer a firm handshake when meeting someone for the first time. British people value a strong handshake as a sign of confidence and reliability. It’s also polite to maintain eye contact during the handshake.
Don’t: Hug or kiss someone when you first meet them. Personal space is highly valued in British culture, and such gestures are usually reserved for close friends and family.

Do: Use titles and last names in formal situations or when you are unfamiliar with the person. This shows respect and is particularly important in business settings.
Don’t: Rush into using first names unless invited to. It’s better to err on the side of caution and wait for the other person to suggest moving to a first-name basis.

Conversation Etiquette

Do: Engage in light small talk when starting a conversation. Popular topics include the weather, your journey to the meeting, and general questions about how the person has been.
Don’t: Launch into controversial topics such as politics, religion, or personal finances. These subjects can be sensitive and are usually avoided in polite conversation.

Do: Listen attentively and wait for the other person to finish speaking before you respond. Interrupting someone while they are talking is considered rude in British culture.
Don’t: Use overly familiar or slang language in a formal setting. It’s important to adjust your language according to the formality of the situation.

Dining Etiquette

Do: Use utensils for most foods, including those you might eat with your hands in other cultures, such as pizza and burgers. The fork and knife are staples at a British dining table.
Don’t: Start eating before everyone has been served and the host has begun their meal. It’s polite to wait, and sometimes a toast or a few words from the host will precede the start of the meal.

Do: Place your napkin on your lap and use it to dab your mouth gently. Remember to place your utensils on your plate when you are finished eating; the knife and fork should be parallel and face upwards.
Don’t: Talk with your mouth full or make loud eating noises. These actions are considered impolite and can be off-putting to those around you.

Public Behavior

Do: Queue (line up) and wait your turn. Whether it’s boarding a bus, waiting at a checkout in a supermarket, or buying tickets at a station, queuing is an essential part of British public life and is taken very seriously.
Don’t: Push ahead in a queue or save spots for others who aren’t there. This can lead to public disapproval and sometimes confrontation.

Do: Respect personal space. Keep a reasonable distance when speaking to someone, and be aware of your surroundings so as not to obstruct paths or doorways.
Don’t: Engage in loud conversations, especially in confined spaces like public transport. Keep your voice down to avoid disturbing others.

Punctuality

Do: Arrive on time for appointments, meetings, and social gatherings. Punctuality is highly valued in the UK, and being late can be seen as a sign of disrespect.
Don’t: Assume that a casual invitation doesn’t require punctuality. If someone says “drop by any time,” it’s still a good idea to inform them of when you plan to arrive.

Gift-Giving and Receiving

Do: Bring a small gift such as flowers, chocolates, or a bottle of wine when invited to someone’s home. It’s a kind gesture that is always appreciated.
Don’t: Give overly extravagant gifts as they may embarrass the recipient and create an awkward situation.

Do: Open the gift in front of the giver to show your appreciation. Expressing gratitude is important in British culture.
Don’t: Forget to send a thank you note after receiving a gift or being a guest in someone’s home. A simple card or email can go a long way in showing your appreciation.