{"id":1663045,"date":"2026-04-17T12:04:53","date_gmt":"2026-04-17T12:04:53","guid":{"rendered":"https:\/\/talkpal.ai\/pam-ydych-chin-derbyn-yr-e-bost-hwn-gan-talkpal\/"},"modified":"2026-06-19T14:37:43","modified_gmt":"2026-06-19T14:37:43","slug":"pam-ydych-chin-derbyn-yr-e-bost-hwn-gan-talkpal","status":"publish","type":"page","link":"https:\/\/talkpal.ai\/cy\/pam-ydych-chin-derbyn-yr-e-bost-hwn-gan-talkpal\/","title":{"rendered":"Pam ydych chi&#8217;n derbyn yr e-bost hwn gan Talkpal?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Os ydych wedi derbyn e-bost gan Talkpal ac nad ydych yn si\u0175r pam, bydd yr erthygl hon yn helpu i esbonio beth allai fod wedi digwydd a beth allwch chi ei wneud nesaf.<\/p>\n\n<p class=\"wp-block-paragraph\">Mae Talkpal yn ap dysgu iaith wedi&#8217;i bweru gan AI sy&#8217;n helpu pobl i ymarfer dros 130 o ieithoedd trwy sgwrsio, chwarae r\u00f4l, dadleuon, a phrofiadau rhyngweithiol eraill. Rydym ond yn anfon negeseuon e-bost trafodion (fel cadarnhau cyfrif, ailosod cyfrinair, hysbysiadau tanysgrifio, a negeseuon gwasanaeth tebyg) i&#8217;r cyfeiriad e-bost sy&#8217;n gysylltiedig \u00e2 chyfrif Talkpal.<\/p>\n\n<h2 id=\"h-why-am-i-receiving-emails-from-talkpal-if-i-don-t-have-an-account\" class=\"wp-block-heading\">Pam ydw i&#8217;n derbyn negeseuon e-bost gan Talkpal os nad oes gennyf gyfrif?<\/h2>\n\n<p class=\"wp-block-paragraph\">Mae yna ychydig o resymau cyffredin y gall hyn ddigwydd:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Creodd rhywun arall gyfrif Talkpal gan ddefnyddio&#8217;ch cyfeiriad e-bost.<\/strong>  Efallai bod hyn wedi&#8217;i wneud trwy ddamwain neu heb eich gwybod.<\/li>\n\n\n\n<li><strong>Fe wnaeth rhywun roi eich cyfeiriad e-bost trwy gamgymeriad<\/strong> wrth gofrestru ar gyfer Talkpal, er enghraifft trwy gamdeipio eu cyfeiriad eu hunain.<\/li>\n\n\n\n<li><strong>Ailddefnyddiodd eich darparwr e-bost (e.e. Gmail, Outlook, Yahoo) eich cyfeiriad e-bost<\/strong> oherwydd ei fod wedi bod yn anweithredol ers amser maith, ac roedd y cyfeiriad wedi&#8217;i gysylltu \u00e2 chyfrif Talkpal sy&#8217;n eiddo i rywun arall.<\/li>\n\n\n\n<li>Fe <strong>wnaethoch chi gofrestru ar gyfer Talkpal o&#8217;r blaen<\/strong> (gan gynnwys trwy dreial am ddim, mewngofnodi cymdeithasol, neu gynnig hyrwyddo) ac efallai eich bod wedi anghofio.<\/li>\n\n\n\n<li>Fe <strong>wnaethoch danysgrifio trwy siop apiau<\/strong> (fel Apple App Store neu Google Play) gan ddefnyddio&#8217;r cyfeiriad e-bost hwn.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Ym mhob un o&#8217;r achosion hyn, mae ein system yn anfon negeseuon e-bost i&#8217;r cyfeiriad sydd ar ffeil oherwydd ei fod wedi&#8217;i gysylltu \u00e2 chyfrif Talkpal &#8211; hyd yn oed os na chafodd y cyfrif hwnnw ei greu gennych chi.<\/p>\n\n<h2 id=\"h-what-should-i-do-if-i-m-receiving-emails-from-talkpal-and-i-don-t-have-an-account\" class=\"wp-block-heading\">Beth ddylwn i ei wneud os ydw i&#8217;n derbyn negeseuon e-bost gan Talkpal ac nad oes gennyf gyfrif?<\/h2>\n\n<p class=\"wp-block-paragraph\">Os ydych chi&#8217;n credu bod negeseuon e-bost yn cael eu hanfon i&#8217;ch cyfeiriad mewn camgymeriad, mae gennych ychydig o opsiynau:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Dad-danysgrifio o negeseuon e-bost marchnata<\/strong> gan ddefnyddio&#8217;r ddolen dad-danysgrifio ar waelod unrhyw neges hyrwyddo. Sylwch y gall negeseuon e-bost trafodion hanfodol (fel derbynebau neu hysbysiadau diogelwch) barhau i gael eu hanfon i&#8217;r cyfeiriad sy&#8217;n gysylltiedig \u00e2 chyfrif gweithredol, gan eu bod yn ofynnol i weithredu&#8217;r gwasanaeth.<\/li>\n\n\n\n<li><strong>Rhowch wybod am y mater i&#8217;n t\u00eem<\/strong> fel y gallwn ymchwilio a chymryd camau priodol. Gallwch gysylltu \u00e2 ni yn <strong><a href=\"mailto:support@talkpal.ai\">support@talkpal.ai<\/a><\/strong>. Cynhwyswch y cyfeiriad e-bost sy&#8217;n derbyn y negeseuon ac, os yn bosibl, copi neu screenshot o un o&#8217;r negeseuon e-bost a gawsoch.<\/li>\n\n\n\n<li><strong>Gofynnwch am ddileu cyfrif<\/strong> os yw cyfrif wedi&#8217;i greu gan ddefnyddio&#8217;ch cyfeiriad e-bost heb eich caniat\u00e2d. Gall ein t\u00eem cymorth helpu i wirio perchnogaeth a dileu&#8217;r cyfrif yn unol \u00e2&#8217;n polisi preifatrwydd.<\/li>\n<\/ul>\n\n<h2 id=\"h-how-do-i-know-an-email-is-really-from-talkpal\" class=\"wp-block-heading\">Sut ydw i&#8217;n gwybod bod e-bost yn dod o Talkpal mewn gwirionedd?<\/h2>\n\n<p class=\"wp-block-paragraph\">Anfonir negeseuon e-bost Talkpal cyfreithlon o&#8217;n parth swyddogol. Os ydych chi erioed yn ansicr a yw neges yn ddilys, peidiwch \u00e2 chlicio ar unrhyw ddolenni neu atodiadau. Yn lle hynny, agorwch yr ap Talkpal neu ewch i&#8217;n gwefan yn uniongyrchol a chysylltwch \u00e2&#8217;n t\u00eem cymorth i wirio.<\/p>\n\n<p class=\"wp-block-paragraph\">Ni fydd Talkpal byth yn gofyn i chi am eich cyfrinair, rhif cerdyn talu llawn, neu gymwysterau sensitif eraill trwy e-bost.<\/p>\n\n<h2 id=\"h-we-take-email-misuse-seriously\" class=\"wp-block-heading\">Rydym yn cymryd camddefnyddio e-bost o ddifrif<\/h2>\n\n<p class=\"wp-block-paragraph\">Rydym yn deall y gall negeseuon e-bost annisgwyl fod yn rhwystredig, ac rydym yn gwerthfawrogi eich bod chi&#8217;n cymryd yr amser i roi gwybod i ni. Mae ein t\u00eem yn adolygu adroddiadau o gamddefnyddio e-bost ac yn cymryd camau i atal negeseuon diangen pellach, gan gynnwys cau cyfrifon a gr\u00ebwyd heb ganiat\u00e2d y perchennog cyfreithlon pan fo&#8217;n briodol.<\/p>\n\n<p class=\"wp-block-paragraph\">Os oes gennych unrhyw gwestiynau neu bryderon, cysylltwch \u00e2 ni yn <strong><a href=\"mailto:info@talkpal.ai\"><strong><a href=\"mailto:support@talkpal.ai\">support@talkpal.ai<\/a><\/strong><\/a><\/strong>. Rydyn ni yma i helpu.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Os ydych wedi derbyn e-bost gan Talkpal ac nad ydych yn si\u0175r pam, bydd yr erthygl hon yn helpu i esbonio beth allai fod wedi digwydd a beth allwch chi ei wneud nesaf. Mae Talkpal yn ap dysgu iaith wedi&#8217;i bweru gan AI sy&#8217;n helpu pobl i ymarfer dros 130 o ieithoedd trwy sgwrsio, chwarae [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":1439684,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1663045","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pam ydych chi&#039;n derbyn yr e-bost hwn gan Talkpal? - Talkpal<\/title>\n<meta name=\"description\" content=\"Dysgwch pam rydych chi&#039;n derbyn negeseuon e-bost gan Talkpal. 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